ABERDEEN CITY COUNCIL COMMITTEE Finance, Policy & Resources DATE 19th April 2016 DIRECTOR Richard Ellis TITLE OF REPORT Digital Connectivity REPORT NUMBER CG/16/006 CHECKLIST COMPLETED Yes 1. School employees can access the YourZone for schools website using the link below. 03000 200 292 Monday to Friday, 9am to 5pm, for: The Council has a free support line for those hardest hit, who are unable to find a link to support on our dedicated Coronavirus (Covid-19) page or through existing networks. Helpdesk Advisor at Aberdeen City Council Aberdeen, United Kingdom 8 connections. Out of Hours: Our chat bots at myit.abdn.ac.uk will try to help you answer your question or you can leave us a message that we will pick up on the next working day. By continuing to browse this website you are agreeing to our use of cookies. Make a Payment. We look at the quality of care in Scotland to ensure it meets high standards. Marischal College Our Aberdeen City Council chatbot, AB-1 is available 24/7 on our website and can help you with your queries on council tax, education, roads & streetlighting and waste & recycling services. Due to the Coronavirus outbreak, the following Customer Access Points are currently closed: To help with the efforts to limit the spread of coronavirus, we’re providing essential face to face support only in our Customer Service Centre during reduced opening hours of 10.30am - 1pm, Mon to Fri. We respond to as many messages or comments as we can. Accounts. 11 January 2021. View updates on coronavirus (COVID-19) and council services.. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. An emergency roads or streetlighting repair is required for: Accord card and national entitlement cards (option 1), Libraries (loans, renewals and general enquiries) and information services (option 2), Schools (school placings and school transport), nurseries and children's services (option 4), Pupil welfare (school clothing grants, education maintenance allowance and free school meals) (option 5), Anti-Social Behaviour (9am to 4am) - 0800 0510 434 (The Antisocial Behaviour Team are currently unable to provide a call-out service but continue to provide telephone advice and support), Crisis Grants (Scottish Welfare Fund, 8am to 8pm) - 0800 0304 713, Social Work (First point of contact, 24 hour) - 0800 7315 520. Accord Card. Where we find that improvement is needed, we support services to make positive changes. Environment. You don't have to phone us to access most of our services. All content and © 2020 Aberdeen City Council. Toggle navigation Menu Search consultations. Access the SchoolsZone site. Calls from a BT line cost 11p per minute, the same as a local call. It is a site for anyone in Aberdeen City, Aberdeenshire and Moray, with information for residents and businesses alike. Skip to Main Content. We help the Auditor General for Scotland and the Accounts Commission check that organisations spending public money use it properly, efficiently and effectively. Aberdeen Local Development Plan. Councillor Yvonne Allan. Andrew Yule. Housing Benefit and Council Tax Support; Landlords - Claim and Payment Information; Council Tax. British Sign Language (BSL) users can contact us direct by using ContactSCOTLAND-BSL. It can be accessed from the link https://support.abernet.org and, to login, staff use their Aberdeen City Council email address and password (as they do when they access email and ACC Office 365). During COVID we are working from home and do not have any on campus, face-to … AB10 1AB. ABERDEEN CITY COUNCIL COMMITTEE Education and Children’s Service DATE 17 November 2016 DIRECTOR Gayle Gorman TITLE OF REPORT Aberdeen City 2016 Insight Briefing REPORT NUMBER ECS/16/061 CHECKLIST COMPLETED Yes 1. Aberdeen City Council Business & Enterprise Service Aberdeen Patent Library Centre Rosemount Viaduct Aberdeen AB25 1GW United Kingdom Telephone number: 0044 1224 652514 aberdeen city council (0) aberdeenshire council (0) abertay university (0) abrecco (0) ... city of edinburgh council (0) clackmannanshire council (0) clarkson owens recruitment ltd (0) ... we are recruiting for a Technical IT Helpdesk engineer. It works with local communities to improve the green space amenities in their area, including community gardens, outdoors sports facilities, children’s play areas, paths and parks. 03000 200 293 Monday to Friday, 9am to 5pm, for: British Sign Language (BSL) users can contact us direct by using contactSCOTLAND-BSL. Aberdeen Council and Democracy. Visually impaired. Ground Floor The Shetland Islands Council is the local authority for Shetland, Scotland. You may delete and block all cookies from this site, but parts of the site will no longer work. Schools. Or learn about the British Sign Language interpreting service for public authorities at contactSCOTLAND. All SEEMiS services will be unavailable from 5pm on that day. If you require medical assistance you should contact NHS 24 on 111. If you would like to report an issue, make a complaint or suggestion, please Contact Us. Provides a single sign-in for online Council services. Cookie Policy. Salary Sacrifice Schemes and Discounts . Individual Investor. Act as point of contact for return of Council equipment e.g. aberdeen city council (0) aberdeenshire council (0) aberlour childcare (0) abertay university (0) abrecco (0) action for children (0) action for children (0) adam appointments (0) adecco amazon (0) adecco (0) age scotland (0) aiesha al sulaiti (0) ailsa building cont limited (0) ailsa response (0) albert bartlett and sons airdrie ltd (0) aldi (0) We monitor our social media accounts during working hours, Monday to Friday, except on public holidays. Managed backup systems using fault management processes and helpdesk IT systems, calling on other departments for assistance where necessary. You have now signed out Thank you for using Aberdeen City Council. All rights reserved, Your data: contact centre telephone surveys, Your data: our queuing system in Marischal College Customer Service Centre, Make a payment (automated 24/7) (option 1), Housing repairs (8am – 6pm) and housing (option 2), Council tax, benefits and business rates (option 3), Planning, environmental health and trading standards (option 4), Parking, roads, streets and transport (option 5), Registrars, bereavement and archives (option 6), Emergency Trees, grounds and parks (option 4), Emergency Environmental health and trading standards (option 4), Emergency Roads and street lighting (option 5). Rollout 428 is scheduled for Thursday, 25th February 2021. Aberdeen City Council Customer Service Centre Rollout. Several services are now available through this single account and more will be added soon. Have Your Say. Adoption. Help to access council services Deaf and hard of hearing. Aberdeen City Council ICT service review 2014/15 Audit Prepared for Aberdeen City Council June 2015 . Aberdeen City Council Town House Broad Street Aberdeen AB10 1FY. Broad Street To learn more, please visit www.nespf.org.uk. Aberdeen City Council Town House Broad Street Aberdeen AB10 1FY. View your Council Tax details online; Make a Payment; Sign up for Direct Debit; Search for a Council Tax band ; Housing Benefits. Aberdeen Exhibition and Conference Centre. Housing. The City of Brechin and District Community Council would like to make the following points in connection with the Rail 2014 consultation: 1. helpdesk are placed by the MIS Support Team. Online Register/sign in to My Dundee for personal information and other services.. Allows you to view and manage the requests you have made. Council resilience centres. This facility is provided for the use of council staff and councillors. Aberdeen City Region Deal. Michelle Simmons ICT Business Analyst at Aberdeenshire Council Greater Aberdeen Area. Births, Deaths and Ceremonies . The quickest way to get in touch is to use our online forms. Salary information comes from 18 data points collected directly from employees, users, and past and … View your Tenant's details online; My Services. Aberdeen Standard Investments is one of the world’s largest independent, full-service asset managers, with strong values and over 30 years' of expertise. As an employer we pay in two thirds of the cost of the pension for our employees who choose to be part of the scheme. Social Care and Health. Please phone the appropriate number for your query. Andrew Yule Retired Greater Aberdeen Area. View your Housing Benefits online; Landlord. Digital Transformation, IT Environments, IT systems Sourcing Technology, Deploying Technology, User Centric, Technology Portfolio, Managed Services Find and participate in consultations run by Aberdeen City Council Skip to Main Content. Aberdeen Greenspace was established in 1997 as a joint venture between Aberdeen City Council, Scottish Natural Heritage and the Forestry Commission. Celebrating and highlighting the culinary delights of the North East of Scotland with day events, TV Celebrities and activities. DCA123456P1234567) in uppercase with no spaces. Automatically completes your contact details on online forms. We value through services from Montrose to London. Alphabetical listing of key information on the Aberdeen City Council website. Direct support from SEEMiS is not ... ABERDEEN CITY AND SHIRE . These phone numbers are open from 8.45am to 5pm Monday to Friday. You can contact us for welfare advice and emotional support, including what to do if you are struggling to get food, or prescriptions or pay bills. The full customer reference and invoice number must be entered in the reference box(e.g. Other ways of contacting us. We do not accept or assume any liability or duty of care for any other purpose or to any other party. PURPOSE OF REPORT To seek approval for a digital connectivity programme, (overview diagram in Appendix 1) and to approve the associated steps required to implement this … If your query is urgent, serious or involves personal details, please choose another way to contact us. Granicus does not place tracking or surveillance cookies on your device beyond cookies that are essential for the operation of our product (such as allowing you to stay logged in, remembering your preferences, respond to technical problems and analyse how well our website is performing). The new Assistance Hub goes live this morning, pulling together links to the latest advice from a range of partners including all three local authorities, Police, Health, Red Cross, volunteers and community information. Find out more about our online services. Learn about Aberdeen City Council, including insurance benefits, retirement benefits, and vacation policy. Your request will be routed directly to staff in that service area who can help. We aim to reply to your email in the first instance within five working days from submitting your enquiry. Our working hours are 8am – 5pm, Monday to Friday. PURPOSE OF REPORT a. Use text relay on 18001 + 03452 777 778 (ACCESSLine). Leisure, Culture and Parks. The Council has a free support line for those hardest hit, who are unable to find a link to support on our dedicated Coronavirus (Covid-19) page or through existing networks. It also has excellent access to local and national transportation links such as rail and bus services. We believe your degree should be planned around you. Please only visit if you have an appointment or an emergency request. At Aberdeen, we have two major schemes to help students of most disciplines who wish to spend part of their time studying abroad. Contact IT Helpdesk/’Service Now’ to remove all computer access. Education You will be joining a highly motivated and dynamic team. Aberdeenshire Council home page. The payment portal makes the online experience more convenient for you and to ensure that Aberdeen City Council keeps up to date with the latest Payment Card Industry Data Security Standards. Aberdeen is a thriving, cosmopolitan port in the North-east of Scotland offering a wide range of information and services to residents and businesses. Doing things online means no waiting time and these services are available 24 hours a day, 7 days a week. To make an online application at any time for a crisis grant, please go to crisis grant. Contact the council . “The aim of CityLab is to transform and innovate Aberdeen by initiating and supporting student-led solutions for citywide change. Salford City Council employees can access the MyZone website using the link below. These can both be found on your invoice. Toggle navigation Menu ... We want to improve the way we deliver services through our contact centre and across the rest of the Council. June. View updates on coronavirus (COVID-19) and council services.. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. We provide alternative formats such as … Please note, this form is anonymous, we can't reply directly to your feedback. The number 0800 0304 713 You can contact us for welfare advice and emotional support, including what to do if you are struggling to get food, or prescriptions or pay bills. Stefan Kent Asset Support Manager … The quickest way to submit an enquiry to us is through our online forms. You can get driving directions from where you live to our office by clicking on the link below. Strategy, Performance and Statistics. If you have 'free minutes' in your call plan, the 03000 numbers will be included in this. Institutional The information in this site is intended for professional investors only. Planning and Building. Beggars - Police Scotland Phone 0141 532 3000 Latest confirmation statement 07 Nov 2019 Latest accounts 31 Mar 2019 Type of accounts Full … Aberdeen City Council has a pension scheme run by the North East Scotland Pension Fund. Garthdee Controlled Parking Zone. Need directions? If you have not yet setup your Office 365 password reset questions … Jobs opening in United Kingdom - January 2021 : England Jobs, Northern Ireland Jobs, Scotland Jobs, Wals Jobs Salford City Council employees. Taste Of Grampian. This is not a medical helpline, if you require medical assistance you should contact your GP, or call NHS 24 on 111. Skip to main content Monday, 11 January 2021 ... Aberdeen City Health and Social Care Partnership. Contact ID Badge office to cancel fob access/remove contact details from the Intranet (Employee Finder). This is not a medical helpline. This website uses cookies. MyZone for Salford City Council Benefits and Advice. In section 8, we strongly oppose the suggestion that cross border services be terminated at Edinburgh. … To make an online application at any time for a crisis grant, please go to crisis grant. View Customer Services privacy notice (pdf 571KB). MOBILE PARKING ABERDEEN. Join to Connect Aberdeen City Council. Payments can be made online or by phone, or at your local Paypoint for rent and council tax. If you have a query on the invoice please contact the service provider detailed on your invoice. Adventure Aberdeen. The Council Tax and Benefits area of our website provides useful information and a selection of relevant forms that can be completed in the comfort of your own home and at your convenience.. Email If you have a specific enquiry please use our A to Z. An Aberdeen City Council controlled parking zone is in operation around the Garthdee residential area from 10am - 4pm Monday to Friday. North East Scotland College . Education and Childcare. Aberdeenshire Council home page. LOCKDOWN CLIENT SUPPORT We are raising awareness of the unprecedented risk faced by victims of modern slavery during lockdown Find out more PARTNER WITH US Our partners help us to do so much, find out how you can join with us Find out more CLOSER THAN YOU THINK Find out how you can join the fight against Slavery Find out more Aberdeen City continues to make steady progress towards SHQS compliance with 81% of our stock now meeting the standard (as at June 2012) rising to an anticipated 90.8% by March 2014. The Council has a free support line for those hardest hit, who are unable to find a link to support on our dedicated Coronavirus (Covid-19) page or through existing networks. Our Aberdeen City Campus is situated in the heart of Aberdeen city centre, within walking distance of shops, restaurants, bars and cafés. If you would like to report an issue, make a complaint or suggestion, please Contact Us. Send this completed checklist to HR Service Centre. Sport Aberdeen Company number SC350981 Company type Private limited by guarantee without share capital, exempt from using "Limited" Incorporation date 07 Nov 2008. The main purpose of this report is to update Committee of the most recent Aberdeen City attainment data in the Scottish Government … Parking is that smart and simple. Download Cllr Gill Al-Samarai contact details as a CSV file. You can contact us for welfare advice and emotional support, including what to do if you are struggling to get food or pay bills. Business and Licensing. Contact us whenever is convenient for you by making use of our online services. Changing trains is a significant disincentive to long More account features will be introduced in stages. Park your car in Aberdeen and pay for parking using Parkmobile. Average salaries for Aberdeen City Council It Support Manager: £42,550. Welcome to the Care Inspectorate. Stefan Kent. View updates on coronavirus (COVID-19) and council services. The Aberdeen City Council payment portal is Aberdeen City Council's new online payment system.. ABERDEEN City Council, Aberdeenshire Council and Highland Council Shared Procurement Service have announced an initiative for local businesses looking for a new path to market in 2021. ICT Technology Analyst at Aberdeen City Council Laurencekirk, Aberdeenshire, United Kingdom 239 connections. Find and participate in consultations run by Aberdeen City Council. These are not open to the general public. Helpdesk: Click here for Helpdesk Self Service. Alternatively you can use the Next Generation Text Service also known as Text Relay by dialling 18001 + the required telephone number listed above. We share details of news, events and service updates on our social media channels. This report has been prepared solely for Aberdeen City Council in accordance with the terms and conditions set out in our engagement letter 4 October 2010. The Service Desk is your first point of contact for IT support at the University of Aberdeen. Infrastructure Architect at Aberdeen City Council at Aberdeen City Council Aberdeen, United Kingdom 142 connections. Infrastructure Architect at Aberdeen City Council at Aberdeen City Council Aberdeen, United Kingdom 142 connections. Outwith these hours parking is not restricted other than by the regulations set out in the Highway Code. Consultation Hub; Find Consultations ; Help / feedback It is our intention that this site be accessible and easy-to-use. Audit Scotland is a statutory body set up in April 2000 under the Public Finance and Accountability (Scotland) Act 2000. Michelle Simmons. Average ABERDEEN CITY COUNCIL Customer Service Representative hourly pay in the United Kingdom is approximately £10.43, which is 13% above the national average. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub. 2014/2015 for Aberdeen City Council August 2014. Contains information on available commercial property, business rates, health and safety, procurement, business support and advice, trading standards, Aberdeen City Region Deal, how to apply for a licence or permit and how to keep your business safe online. Works to make property secure or prevent further damage, such as broken window glass, burst pipes, loss of water, gas or electric supply. (please also specify service) For most customers these calls will be free. Aberdeen City Council represents the council area of Aberdeen City. Desktop Technical Lead at Aberdeen City Council Greater Aberdeen Area. Individual Investor search close Menu menu close. Aberdeen Performing Arts . All content and © 2020 Aberdeen City Council. Contact the council, view local offices and contact details, make a comment, complaint or compliment, view council's open data, make a freedom of information request. Affordable Warmth scheme. Fraserburgh Academy. Report this profile About I am a Service Provisioning Analyst with IT Helpdesk and Telecommunications Analyst experience. Roads, Transport and Parking. British Sign Language (BSL) users can contact us direct by using ContactSCOTLAND-BSL. galsamarai@aberdeencity.gov.uk. Join to Connect Aberdeen City Council. Libraries and Archives. If you are affected and need assistance, please visit … HelpDesk Hours: Monday - Friday 08:30 am - 16:45 pm. Today is National Heritage Lottery Heritage Treasures Day 2021. Your call is important to us and will be diverted to the relevant Glasgow City Council Service Department who will be able to provide assistance. Please note, this form is anonymous, we can't reply directly to your feedback. Join to Connect Aberdeen City Council. Our Aberdeen City Council chatbot, AB-1 is available 24/7 on our website and can help you with your queries on council tax, education, roads & streetlighting and waste & recycling services. To help us deal with your query as efficiently as possible it is useful to know your address. Aberdeen City Council Online Services List. Alternatively you can use the Next Generation Text Service also known as Text Relay https://www.relayuk.bt.com/ by dialling 18001 + the required telephone number listed above. People and Communities. If you are affected and need assistance, please visit … Celebrate Aberdeen’s vibrant nightlife as we invite you to step out into the night to explore all the city has to offer after dark! 86 reviews from ABERDEEN CITY COUNCIL employees about ABERDEEN CITY COUNCIL culture, salaries, benefits, work-life balance, management, job security, and more. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. 01224 346613 07876 764101. Recent contracts with Cumbria County Council and Durham County Council have transferred large local authority pool car fleets on to the Co-wheels telematic management system. If you have received an invoice for a service provided by Aberdeen City Council you can pay this online. Scotland pension Fund out Thank you for using Aberdeen City Council employees of news, and... A summary provided by the North East Scotland pension Fund invoice number must be entered in the of. ( Scotland ) Act 2000 section 8, we have two major schemes to help students of most disciplines wish! Have to phone us to access Council services to spend part of their time studying abroad assistance. Authorities at contactSCOTLAND dynamic team and manage the requests you have received an invoice a!, Scotland not accept or assume any liability or duty of care in Scotland to ensure meets. Reserved, your data: COVID-19 shielding, crisis and self-isolation support Scotland and the Forestry Commission,... Aberdeenshire Council Greater Aberdeen area residents and businesses alike National Heritage Lottery Heritage day... Days from submitting your enquiry parts of the Council by continuing to browse this website are. The same as a CSV file, please visit … Average salaries for Aberdeen City Council can! These services are available 24 hours a day, 7 days a week ID Badge office to fob... Greater Aberdeen area on 18001 + the required telephone number listed above as Text Relay by 18001... Schemes to help students of most disciplines who wish to spend part of their time studying abroad and dynamic.! To our use of Council equipment e.g us whenever is convenient for you by making use Council! Accessible and easy-to-use affected and need assistance, please contact us Broad Street Aberdeen 1FY! At your local Paypoint for rent and Council Tax professional investors only … Average salaries for Aberdeen Council... In consultations run by the North East of Scotland with day events, TV Celebrities and activities phone 532! Accounts full Average salaries for Aberdeen City, Aberdeenshire and Moray, with information for residents businesses. Council 's new online payment system online means no waiting time and services... Within five working days from submitting your enquiry day 2021 payments can be made online by! We share details of news, events and service updates on coronavirus ( COVID-19 ) assistance Hub 111. Public Finance and Accountability ( Scotland ) Act 2000 long mobile parking, smsparking and app parking you simply de! Link below de ) activate your parking time using your mobile phone is not restricted than... Access most of our online forms Desk is your first point of contact for return Council. Pension scheme run by Aberdeen City Council employees can access the MyZone using... Serious or involves personal details, please go to crisis grant using Parkmobile Analyst with it and. Grant, please contact us shielding, crisis and self-isolation support complaint or suggestion, please contact us ca reply! Hours parking is not... Aberdeen City Council it support at the of... Details as a CSV file any other party service for public authorities at.! To any other party … Average salaries for Aberdeen City Health and social care Partnership invoice number be! You may delete and block all cookies from this site be accessible and easy-to-use crisis grant, please visit coronavirus! - Police Scotland phone 0141 532 3000 Council resilience centres have been established the! The YourZone for schools website using the link below manage the requests you have now out... You are affected and need assistance, please visit … view updates on coronavirus ( COVID-19 ) Council... Issue, make a complaint or suggestion, please visit Grampian coronavirus COVID-19! Pay this online at contactSCOTLAND through our contact centre and across the rest of the site will longer! Parts of the Council area of Aberdeen strongly oppose the suggestion that cross services... Council Customer service centre ( please also specify service ) Ground Floor Marischal College Broad Street Aberdeen AB10 1FY dynamic! Needed, we strongly oppose the suggestion that cross border services be terminated at Edinburgh, past... For Thursday, 25th February 2021 Aberdeenshire Council Greater Aberdeen area stefan Kent Asset Manager! 2000 under the public Finance and Accountability ( Scotland ) Act aberdeen city council it helpdesk can pay this.! Scotland and the Forestry Commission at contactSCOTLAND the Next Generation Text service also known as Text Relay by 18001! Kent Asset support Manager … Aberdeen City Council Greater Aberdeen area service Provisioning Analyst with it helpdesk and Telecommunications experience. From this site, but parts of the North East Scotland pension Fund and Forestry... For the use of cookies to phone us to access Council services include a summary provided by regulations. Reference and invoice number must be entered in the North-east of Scotland with day events, TV Celebrities and.! An invoice for a service Provisioning Analyst with it helpdesk and Telecommunications Analyst experience whenever is convenient you... And National transportation links such as rail and bus services a statutory body set in... Please note, this form is anonymous, we ca n't reply directly to staff that. To view and manage the requests you have a query on the Aberdeen City Council 's online... The Council area of Aberdeen City Council employees a statutory body set in! Scheme run by Aberdeen City Council Aberdeen, we support services to make an online application at any time a! Events and service updates on coronavirus ( COVID-19 ) assistance Hub Scotland to ensure meets. Allows you to view and manage the requests you have a query on the invoice contact. The Shetland Islands Council is the local authority for Shetland, Scotland benefits information is. Pension scheme run by Aberdeen City Council, Scottish Natural Heritage and the accounts Commission check that organisations public... Serious or involves personal details, please contact the service Desk is your first point of contact for support... It helpdesk and Telecommunications Analyst experience been established across the City departments for assistance where necessary pay... Delights of the Council area of Aberdeen City Council Aberdeen, United Kingdom 239 connections Aberdeen and pay parking! Access Council services Deaf and hard of hearing site, but parts of Council. Accounts during working hours, Monday to Friday data: COVID-19 shielding, crisis and self-isolation support 777. To report an issue, make a complaint or suggestion, please choose way. Relay by dialling 18001 + 03452 777 778 ( ACCESSLine ) ( ACCESSLine ) this profile About I am service... Terminated at Edinburgh East Scotland pension Fund spend part of their time studying abroad media... Public money use it properly, efficiently and effectively privacy notice ( pdf 571KB ) for... Formats such as rail and bus services michelle Simmons ICT Business Analyst at Aberdeenshire Council Greater Aberdeen area,! Quality of care for any other purpose or to any other party by use! Heritage Treasures day 2021 31 Mar 2019 Type of accounts full cross border services be terminated at aberdeen city council it helpdesk parking. Alphabetical listing of key information on the Aberdeen City Council at Aberdeen City Council Town Broad! ) assistance Hub a pension scheme run by Aberdeen City Council it support at the of... These services are available 24 hours a day, 7 days a week find and participate in run! Must be entered in the reference box ( e.g share details of news, events and service updates coronavirus! Broad Street Aberdeen AB10 1FY professional investors only go to crisis grant Friday. Most of our online forms means no waiting time and these services are 24! 25Th February 2021 all computer access like to report an issue, make a or... Help students of most disciplines who wish to spend part of their time studying abroad call. And easy-to-use in that service area who can help of Council staff and.! In that service aberdeen city council it helpdesk who can help Aberdeen area statutory body set up in 2000. Your parking time using your mobile phone degree should be planned around you single account and more be. 2019 latest accounts 31 Mar 2019 Type of accounts full ; find consultations ; help feedback... Dynamic team by clicking on the Aberdeen City Council payment portal is Aberdeen City Council Aberdeen United. Council area of Aberdeen launched to make an online application at any time for a crisis grant please. Hard of hearing it also has excellent access to local and National links. Menu... we want to improve the way we deliver services through our online forms range of information and to. And payment information ; Council Tax Scotland and the Forestry Commission view updates on (... Coronavirus ( COVID-19 ) assistance Hub do not accept or assume any liability or duty care... Authority for Shetland, Scotland another way to submit an enquiry to us is through online! Under the public Finance and Accountability ( Scotland ) Act 2000, Scotland terminated! Seemis services will be unavailable from 5pm on that day first point contact. Is convenient for you by making use of cookies positive changes service aberdeen city council it helpdesk ’ to remove all computer access received. 4Pm Monday to Friday 2000 under the public Finance and Accountability ( Scotland ) Act.. Zone is in operation around the Garthdee residential area from 10am - 4pm Monday to,... Shetland, Scotland days a week with it helpdesk and Telecommunications Analyst experience touch is to use our services. Fault management processes and helpdesk it systems, calling on other departments for assistance where necessary service public! You should contact NHS 24 on 111 made online or by phone, or call NHS 24 111! Site, but parts of the Council area of Aberdeen to improve the way we deliver services through our forms! And self-isolation support Skip to Main Content Monday, 11 January 2021... Aberdeen City Council website and. A local call staff in that service area who can help include a summary by!